Frequently Asked Questions (FAQs)
1. What is the shipping cost?
We offer a flat rate shipping fee of $15.00 on all orders within the United States.
2. How long will it take to receive my order?
Our order handling time is 1 – 3 business days. Once shipped, transit time typically takes 5 – 10 business days.
3. What is your return policy?
We have a 30-day return policy. Items must be unused, in original packaging, and with tags attached. Please contact us at support@gearco.shop to initiate a return.
4. Which payment methods do you accept?
For your security and convenience, we exclusively accept PayPal. You can pay using your PayPal balance or any credit/debit card linked to your PayPal account.
5. Do you charge restocking fees?
No, we do not charge any restocking fees for returned items.
6. Is my payment information safe?
Yes. All transactions are handled by PayPal’s secure and encrypted servers. We do not store any of your financial details on our website.
7. How can I track my order?
After your order is shipped, you will receive an email containing a tracking number. You can use this to monitor your delivery status on the carrier’s website.
Business Details
Business Name: Gearco
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM
BusinessMail: support@Gearco.shop
Business Address: East Bldg 239 Greene St, New York, NY 10003, USA
